365abc Privacy Policy

1. Introduction

365abc ("we", "us", "our") operates the online casino and sports betting platform accessible at https://365abc.club (the "Platform"). This Privacy Policy explains how 365abc collects, uses, stores, shares, and protects the personal data of individuals who access or register on the Platform ("you", "your", "the User").

By registering an account with 365abc, depositing funds, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any aspect of this Privacy Policy, you should not use the Platform and should contact us at [email protected] to request account closure.

365abc is committed to handling personal data responsibly, transparently, and in accordance with the principles of data minimisation, purpose limitation, and security that form the foundation of sound privacy practice.

2. Data We Collect

365abc collects the following categories of personal data from registered users and, in some cases, from visitors to the Platform who have not yet registered an account:

2.1 Identity Data

• Full legal name as it appears on your government-issued identification document
• Date of birth (used to verify that you are 18 years of age or older)
• Nationality and country of residence
• Copies of identity documents submitted during the verification process (e.g., National ID card, passport)

2.2 Contact Data

• Mobile phone number registered in Bangladesh
• Email address used during account registration
• Residential address in Bangladesh (city, district, and postal area)

2.3 Financial Data

• bKash, Nagad, Rocket, or Upay wallet numbers linked to your account
• Bank account details where applicable (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank)
• Transaction history including deposits, withdrawals, and bonus credits denominated in Bangladeshi Taka (BDT)

2.4 Technical & Usage Data

• IP address and approximate geolocation at the time of each login
• Device type, operating system, and browser version
• Pages visited on the Platform, time spent, and navigation patterns
• Game session data including games played, bet amounts, and outcomes
• Login timestamps and session durations

2.5 Communications Data

• Records of correspondence between you and the 365abc support team via email or live chat
• Feedback, complaints, and dispute records submitted through any channel

3. How We Collect Data

365abc collects personal data through the following means:

• Direct collection: Data you provide when you register an account, complete identity verification, make a deposit or withdrawal, or contact customer support.
• Automated collection: Technical and usage data collected automatically when you access or interact with the Platform, via server logs, cookies, and similar tracking technologies.
• Third-party sources: Identity and payment verification data received from payment processors such as bKash, Nagad, and Rocket when you initiate a transaction through those services.

365abc does not purchase personal data from data brokers or acquire personal data from social media platforms without your explicit consent.

4. Legal Basis for Processing

365abc processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to fulfil the contract between you and 365abc, including account management, transaction processing, and platform access.
• Legal obligation: Processing required to comply with applicable legal obligations, including identity verification, anti-money laundering checks, and responsible gaming requirements.
• Legitimate interests: Processing carried out for 365abc's legitimate business interests, including fraud prevention, platform security, and service improvement — provided those interests do not override your fundamental privacy rights.
• Consent: Processing based on your freely given and informed consent, such as the use of non-essential analytics cookies. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5. How We Use Your Data

365abc uses the personal data it collects for the following specific purposes:

• To create, manage, and maintain your 365abc account
• To verify your identity and confirm that you meet the 18+ age requirement
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and linked bank accounts
• To deliver bonuses, promotional offers, and loyalty rewards to eligible accounts
• To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct
• To enforce the 365abc Terms & Conditions and responsible gaming policies
• To provide customer support and resolve complaints or disputes
• To send account-related communications such as transaction confirmations, security alerts, and policy update notices
• To send promotional communications where you have opted in to receive them (you may opt out at any time by contacting [email protected])
• To analyse Platform usage and improve the quality, performance, and security of our services

6. Data Sharing & Disclosure

365abc does not sell, rent, or trade your personal data to any third party for commercial purposes. We share personal data only in the following limited circumstances:

6.1 Payment Service Providers

We share financial and identity data with payment processors including bKash, Nagad, Rocket, and Upay solely to facilitate the processing of deposits and withdrawals. These providers are contractually bound to use your data only for the purpose of completing the specific transaction and to maintain appropriate security standards.

6.2 Technology & Hosting Partners

365abc uses third-party technology providers for web hosting, platform infrastructure, and game delivery. These providers may process technical and usage data on our behalf as data processors. They are contractually prohibited from using that data for any purpose other than providing the agreed services to 365abc.

6.3 Game Studios

Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive limited technical data (such as session tokens and bet amounts) as part of the game delivery process. These studios operate under their own data protection obligations and do not receive personally identifiable information beyond what is technically necessary.

6.4 Legal & Regulatory Disclosure

365abc may disclose personal data to law enforcement, regulatory authorities, or other competent bodies where required by applicable law, where necessary to prevent or detect crime, or where disclosure is necessary to protect the rights, property, or safety of 365abc, its users, or the public.

6.5 Business Transfers

In the event that 365abc undergoes a merger, acquisition, or sale of all or part of its assets, personal data held by 365abc may be transferred to the acquiring entity. You will be notified of any such transfer and of any changes to this Privacy Policy that result from it.

7. Data Retention

365abc retains personal data for as long as your account remains active and for a period of five years following account closure, unless a longer retention period is required by applicable law or is necessary for the purposes of resolving disputes, enforcing agreements, or satisfying legal obligations.

Financial transaction records are retained for a minimum of five years from the date of the transaction in accordance with standard financial record-keeping practice. Identity verification documents are retained for the same period.

Where data is no longer required, 365abc will securely delete or anonymise it so that it can no longer be associated with any individual user. Anonymised data may be retained indefinitely for statistical and analytical purposes.

8. Cookies & Tracking Technologies

365abc uses cookies and similar technologies to operate and improve the Platform. Cookies are small text files stored on your device that allow the Platform to recognise your browser and remember certain information about your session and preferences.

8.1 Essential Cookies

These cookies are strictly necessary for the Platform to function. They enable core features such as session authentication, security protections, and load balancing. The Platform cannot operate correctly without these cookies, and they cannot be disabled.

8.2 Analytics Cookies

With your consent, 365abc uses analytics cookies to understand how users navigate the Platform, which pages are most visited, and where technical issues occur. This information is used in aggregate form to improve the user experience and platform performance. Analytics cookies do not identify you personally.

8.3 Preference Cookies

These cookies remember your language preferences, display settings, and other personalisation choices so that you do not need to re-enter them each time you visit the Platform.

You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some Platform features. 365abc does not place third-party advertising cookies on your device.

9. Data Security

365abc takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• End-to-end SSL (Secure Sockets Layer) encryption for all data transmitted between your device and our servers
• Secure storage of account passwords using industry-standard one-way hashing algorithms
• Restricted access to personal data on a strict need-to-know basis among 365abc staff
• Regular security assessments and monitoring of Platform infrastructure for vulnerabilities
• Contractual data protection obligations imposed on all third-party service providers who process data on our behalf

While 365abc employs robust security practices, no online platform can guarantee absolute security. You are responsible for keeping your account login credentials confidential. If you believe your account security has been compromised, please contact [email protected] immediately.

10. Your Rights

As a registered user of the 365abc platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact us in writing at [email protected]. We will respond to all verified requests within a reasonable period, and in any event within 30 days of receipt.

• Right of access: You have the right to request a copy of the personal data that 365abc holds about you, together with information about how that data is processed.
• Right to rectification: You have the right to request that inaccurate or incomplete personal data held about you be corrected or updated without undue delay.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to any overriding legal obligation that requires us to retain it.
• Right to restriction: You have the right to request that 365abc restricts its processing of your personal data in certain circumstances, such as while a dispute about accuracy is being resolved.
• Right to object: You have the right to object to the processing of your personal data where that processing is based on legitimate interests, including profiling for direct marketing purposes.
• Right to data portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing that took place before withdrawal.

365abc will not charge a fee for responding to a data rights request unless the request is manifestly unfounded or excessive. In such cases, we reserve the right to charge a reasonable administrative fee or to decline the request, with written reasons provided.

11. Children's Privacy

The 365abc platform is intended exclusively for adults aged 18 years and older. We do not knowingly collect, process, or store personal data from any person under the age of 18. If we become aware that a minor has submitted personal data to the Platform or has registered an account, we will immediately suspend that account and take steps to delete all associated personal data.

If you are a parent or guardian and believe that a minor in your care has created a 365abc account, please contact us immediately at [email protected]. We will investigate and act promptly. 18+ Only

12. Policy Updates & Contact

365abc reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we provide. When material changes are made, we will post the updated policy on this page with a revised effective date. Where the changes are significant, we may also notify you directly via email or through a notice within your 365abc account dashboard.

Your continued use of the Platform after the effective date of any revised Privacy Policy constitutes your acknowledgement of and agreement to the updated terms. We encourage you to review this page periodically to stay informed about how we protect your data.

If you have any questions, concerns, or requests relating to this Privacy Policy or to 365abc's data practices, please contact our support team. We are available 24 hours a day, seven days a week, on Bangladesh Standard Time (UTC+6):

Email: [email protected] (plain text — not a clickable link)